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RETURNS & EXCHANGE POLICY
- Cancellation Fee: A 10% cancellation fee is charged for all canceled orders, computed based on the actual amount paid for the order.
- Coupon Code Purchases: Orders using coupon codes are final and non-returnable or exchangeable. Discounts or promotions made using coupon codes cannot be reapplied after purchase.
- Changes Once an order is in transit, it cannot be canceled or changed. Please carefully review your order before completing the purchase.
- Sale Item Returns: Items purchased on sale are not returnable or exchangeable.
- Custom Order Policy: Custom-sized or specially altered items are not returnable.
- No Refund for Change of Mind: Refunds are not issued for change of mind or personal preference.
- Accurate Sizing: We do not accept returns for the wrong size chosen by the customer. We take measurements from the buyer after an order is placed to ensure that they are accurate.
- Return Eligibility: Items can be returned within 30 days of reception, provided they are in an original, unused condition with tags attached. US Leather Pants have to be in 100% original condition to be eligible for the return or exchange.
- Return Process: All returns and exchanges have to be arranged through US Leather Paints and Pants customer service. Returns should be addressed to the return address provided.
- Shipping Costs: Shipping costs are not refundable. The return postage is the responsibility of the buyer, and this ranges between $25 and $50 depending on location, even though the original shipping was free.
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